Legal

Privacy Policy

Effective date: March 16, 2026 · Last updated: September 26, 2026

SEEN ("we", "our", or "us") is a social concert-tracking app developed and operated by Rome Digital LLC. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Data We Collect

When you use SEEN, we may collect the following information:

Account information -- email address, display name, username, and profile photo
Concert content -- photos and videos you upload, show logs, ratings, and comments
Social data -- likes, follows, and interactions within the app
Device tokens -- Apple Push Notification tokens so we can deliver notifications you have opted into
Approximate location -- only if you allow location access, your device's approximate location (rounded to about 1 km), used to show upcoming concerts near you. We keep your most recent approximate location with your account so nearby recommendations work; you can turn off location access at any time in iOS Settings.
Spotify data -- only if you connect Spotify, your top artists, used to personalize show recommendations. You can disconnect Spotify at any time in Settings.
Search and import text -- what you type into search, and any text you paste into Paste Import, used to find the concerts you mean
Usage data -- basic in-app activity (for example, which features are used) to keep the app working and improve it. We do not use it for advertising and we do not track you across other apps or websites.

How We Use Your Data

To provide the SEEN service -- creating your account, displaying your concert history, rankings, and social feed
To send push notifications (e.g., when someone follows you, likes your post, or comments on your show)
To display your content in feeds and on your profile
To improve the app, fix issues, and develop new features

Data Storage

Your data is stored using the following infrastructure:

PostgreSQL database (hosted by Supabase) -- account information, show logs, rankings, and social data
Cloudflare R2 -- photos, videos, and other media files
Railway -- application hosting

Third-Party Services

SEEN uses the following third-party services to provide and enhance the app:

Setlist.fm -- for concert and setlist data; subject to Setlist.fm's Terms
MusicBrainz -- for artist metadata and enrichment
Apple Push Notification Service (APNs) -- for delivering push notifications to your device
Cloudflare R2 -- for secure storage of uploaded photos and videos
Spotify -- if you choose to connect it, to read your top artists; subject to Spotify's Privacy Policy
Ticketmaster -- for upcoming concert listings; your approximate location or city may be sent to find nearby events
Anthropic -- AI processing of text you paste into Paste Import and of some search queries, to identify artists, venues and dates. Anthropic does not use this data to train its models.
Resend -- to send account emails (such as password resets) and to route content reports to our moderation team
Sign in with Apple -- if you use it to sign in; Apple may share a private relay email address with us

Data Sharing

We do not sell, rent, or trade your personal information. Your data is only shared in the following limited circumstances:

With other SEEN users, as part of the social features you choose to use (e.g., your public profile, posts, and comments)
With the third-party services listed above, as needed to provide the service
If required by law or to protect the rights and safety of our users

Your Rights

You have control over your data:

Delete your account -- you can delete your account at any time from Settings > Delete Account. This permanently removes all your data, including your profile, concert history, media, and social interactions.
Private profile -- you can set your profile to private so that only approved followers can see your content.

Children's Privacy

SEEN is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it promptly.

Data Security

We use industry-standard security measures to protect your information, including:

HTTPS encryption for all API communication
Bcrypt-hashed passwords
JWT-based authentication

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the app or by other means. Your continued use of SEEN after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at hello@seenmusic.app.