Support
How can we help?
Answers to the most common questions about SEEN.
How do I log a concert?
Tap the + button, search for the artist, venue or city, and pick the show. Add photos, clips and notes if you like, choose Amazing, Good or Meh, and you are done.
How does ranking work?
After you pick a tier, SEEN asks a few quick this-or-that questions comparing the new show with ones you have already ranked in that tier. Your ranked list and scores update automatically.
Can I import shows I have already been to?
Yes. In Settings, tap Import Past Concerts. You can paste a list (from your Notes app, for example) and SEEN matches the shows for you to review.
How do I share my rankings?
On the Rankings tab, tap the share icon next to the trophy. Pick Top 5, 10 or 25 to generate a shareable card.
How do I connect Spotify?
Go to Settings, then Connected Accounts, then Spotify. We only read your top artists to suggest upcoming shows. We never post anything.
What is the upcoming shows section?
We use your Spotify listening and the shows you have logged to find upcoming concerts near you via Ticketmaster.
How do I make my profile private?
Go to Settings and turn on Private Account. Only your followers can see your rankings.
How do I reset my password?
Tap "Forgot password?" on the login screen and we will email you a reset link.
How do I delete my account?
Go to Settings, scroll to the bottom, and tap Delete Account. This permanently removes your data.
Is SEEN on Android?
SEEN is currently available for iPhone only.
Still need help?
Email us and we'll get back to you as soon as we can.
Email hello@seenmusic.app